704-716

The Effect of Culture on Strategic Human
Resource Management Practices: A Theoretical
Perspective
Safa Al-Sarayrah, Dr Ali Tarhini, Dr Bader Yousef Obeidat, Dr Zahran Al-Salti,Tagreed Kattoua

717-725

Analysis of Gronroos Service Quality Dimensions
for Pospay Service and Mail Delivery on Customer Satisfaction (Study in Indonesia)
Nur Hayati and Arni Siti Mahmudah